Privacy Policy

Last updated: 1 January 2026

1. Who We Are

This website is owned and run by hyperechos.com ("we", "us", "our"). We are based at 40 Lonsdale Street, Frankston VIC 3199, Australia. You can reach us at support@hyperechos.com for any privacy questions.

2. What Data We Collect

We only collect data that you give us directly. This may include:

  • Name - when you fill in our sign-up form.
  • Email address - when you join our waitlist or contact us.
  • Phone number - only if you choose to provide it.
  • Cookie data - basic site usage and preference data (see Section 6).
  • Device and browser info - collected by analytics tools to help us improve the site.

We do not collect personal data from children under 13. Our sign-up form requires users to confirm they are 18 or older, or have parent/guardian consent.

3. Why We Collect Data

We use your data for these purposes:

  • To send you early access notifications about Cocobi Good Habits.
  • To reply to your support requests.
  • To improve our website and user experience.
  • To meet legal duties under Australian law.

We process data based on your consent. You may withdraw consent at any time.

4. How We Store Data

Your data is stored securely using industry-standard measures. We use encrypted connections (HTTPS) and trusted third-party services. Access is limited to staff who need it for their work.

5. Data Retention

We keep your personal data for as long as needed to provide our services. If you ask us to delete your data, we will do so within 30 days. After that, data is removed from all our systems. Backup copies are purged within 90 days.

6. Cookies and Analytics

Our site uses cookies. These are small text files stored on your device. We use:

  • Essential cookies - needed for the site to work (e.g., cookie consent state).
  • Analytics cookies - help us understand how visitors use the site. These are only set with your consent.
  • Push notification cookies - used by OneSignal to manage notifications you have opted into.

You can manage cookies through our consent banner or your browser settings. You can withdraw consent at any time by clearing cookies or using our consent tool.

7. Third-Party Services

We use a small number of trusted third-party services:

We do not sell, rent, or trade your data with anyone.

8. Your Rights

Under Australian law and the GDPR, you have the right to:

  • Access your personal data.
  • Correct any wrong or incomplete data.
  • Delete your data (right to be forgotten).
  • Restrict how we process your data.
  • Move your data to another service (data portability).
  • Object to processing of your data.
  • Withdraw consent at any time.

To use any of these rights, email us at support@hyperechos.com. We will respond within 30 days.

9. Children's Privacy

This website is for parents and guardians, not for children. We do not knowingly collect data from anyone under 13. If you believe a child has given us personal data, contact us right away and we will delete it.

10. Data Breaches

If a data breach occurs that may affect your rights, we will notify you and the relevant authorities within 72 hours, as required by GDPR and the Notifiable Data Breaches scheme under Australian law.

11. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with a new "last updated" date. We encourage you to check back regularly.

12. Contact Us

If you have questions about this Privacy Policy, contact us:

All rights reserved 2026. This website is owned by hyperechos.com company. hyperechos.com company address: 40 Lonsdale Street, Frankston VIC 3199, Australia.